FAQ
EUROSTOCKER TOMASZ BRONIKOWSKI
We are based in Lublin, a beautiful city in eastern Poland, our adress is:
Eurostocker Tomasz Bronikowski
ul.Małopolska 15A
20-724 Lublin, Poland
tel: (+48 81) 536 24 82
fax: (+48 81) 464 37 38
info@eurostocker.com
CUSTOMER SERVICE
From 8.30 to 16.30 ( Poland is GMT +1 ). Available languages are: Polish, German, English, French, Spanish. Should you need any assistance after these hours leave us a message we will call you back.
ORDER
Please see the details of our standard products. Place an order by sending us e-mail with all products you are intrested. You can also use a button called “Send an enquiry”.
If you want to get some more details feel free to ask us your questions http://eurostocker.com/contact/
We will present you with an offer within 2 working days. Please make sure to leave your contact information so we could let you know if we had any questions.
After presenting you with an offer we will together determine other contract conditions, sample products if needed, schedule and delivery time, packaging, payment.
In case of any questions, please feel free to contact us by email or phone. You will find the details here: http://eurostocker.com/contact/
DELIVERY
We are delivering on the basis of INCOTERMS 2010 EXW ( ex works ), on demand we can also deliver on the basis of DAP ( delivered at place ). We are only using trusted transport companies so we may be sure the product will be delivered safely on time
PACKING
We usually deliver our products using EURO pallets, PKP ( train ) pallets or INKA pallets. Other means are also available according to the quantity and sizing of the product
PAYMENT
Standard payment terms are 20% in advance at the moment of placing the order and the remaining 80% before the delivery. We are open to other methods including letter of credit or collection.